I’ve been working in the digital services space for over 20 years, first as a designer, a usability tester, a digital strategist, and more recently as a program manager overseeing large product teams. In that time I’ve worked with clients ranging from small businesses, large corporations, nonprofits, higher education, and government agencies. After working for consulting companies in the civic tech space and as a federal employee I’m now an independent consultant doing work under my own LLC.

My specialty is — well — problem-solving, specifically helping clients understand their customers, designing services that meet both end-user and business needs, and guiding mission-driven teams to execute complex software and service design projects. When I’m not working you can find me walking my very large dog (a sweet Great Dane/pit bull mix) or listening to an audiobook.