Author Archives: Angela

Low Literacy Resources

Because nearly half of the adult population in the U.S. and many other countries have low literacy skills, it’s important to include these people when testing content in documents and web sites written for a “general audience.” Here are some resources I cited in my UPA 2010 presentation to help get you started. Continue reading

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Tools for Conducting an Accessibility Review

There are no automated tools that will identify all the accessibility barriers on a web page. You have to open the hood and look at the code to see whether there are problems that may trip up a screen reader user, someone with low vision, or someone with a motor impairment who doesn’t use a mouse. In this post, I list the tools I use to conduct accessibility reviews. Continue reading

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User Mental Models of Breadcrumbs

Do Web users notice, understand and use breadcrumb navigation elements? Well, yes. But contrary to popular opinion, our study at the University of Baltimore showed that their value is not in revealing the user’s location in a site’s hierarchy. It’s a quicker way than the back button or search to get people to the content they’re looking for. Continue reading

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