- The Audience You Didn’t Know You Had: Content Strategy Forum 2012
- Search Strategies of Users with Low Literacy Skills: IA Summit 2012
- Testing Content: Confab 2011
- Incorporating Accessibility into your Usability Reviews: STC Tech Comm Summit 2011
- Recruiting Participants with Low Literacy Skills: UPA 2010
- Determining Readability: UPA 2010
- Using Multiple Methods to Assess Credit Card Disclosures: PLAIN 2009