Colter, A. and Summers, K. (2014). Low Literacy, In Romano Bergstrom & Schall, Eye Tracking in User Experience Design, (pp. 331-348). Morgan Kaufmann

Design is a team sport: Medium, February 25, 2014

Why changing a policy won’t change human behavior: Medium, November 26, 2013

Make yourself comfortable: Ladies in Tech, May 7, 2013

It’s very easy to convince yourself that the emotional, physical, or financial obstacles to putting yourself out there [to speak at professional conferences] are either insurmountable or not worth the attempt. I’d like to argue that that’s not the case …

When qualitative trumps quantitative: A Better System, March 4, 2013

How many participants does it take to build empathy?

The audience you didn’t know you had: Contents Magazine, Issue No. 2, March, 2012

People with low literacy skills have always been part of our audience. They’ve always needed their information presented clearly, plainly, and simply so they can succeed in understanding and using it.

Testing content: A List Apart, December 14, 2010

Nobody needs to convince you that it’s important to test your website’s design and interaction with the people who will use it, right? But if that’s all you do, you’re missing out on feedback about the most important part of your site: the content.

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