Tag Archives: presentation

Tools for Conducting an Accessibility Review

There are no automated tools that will identify all the accessibility barriers on a web page. You have to open the hood and look at the code to see whether there are problems that may trip up a screen reader user, someone with low vision, or someone with a motor impairment who doesn’t use a mouse. In this post, I list the tools I use to conduct accessibility reviews. Continue reading

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User Mental Models of Breadcrumbs

Do Web users notice, understand and use breadcrumb navigation elements? Well, yes. But contrary to popular opinion, our study at the University of Baltimore showed that their value is not in revealing the user’s location in a site’s hierarchy. It’s a quicker way than the back button or search to get people to the content they’re looking for. Continue reading

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Assessing Credit Card Disclosures

What do you do when you’re asked to assess the usability of a document, and the results will ultimately be reported to the U.S. Congress? You make damn sure you know what you’re talking about. Using multiple methods for the assessment, where each method points toward the same conclusion, helps you sleep better at night. Continue reading

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